I need to rant!
I have never rented a tuxedo for anyone before so I definitely do not know the ropes in order to do so... Yesterday the bridal group headed over to Mens Warehouse to check out the attire for the boys. The boys drove separate from the girls and we met there. When I walked in the first female to help us did not introduce her self nor give us a small idea of what we would be doing to start off. She didn't care at all to inquire as to what we were looking for or what type of wedding we were having, needless to say already peeved and not being able to control it with my facial expressions. The boys were being fitted without me even knowing as I was given swatches basically to look at to make a BLIND decision of what I want the outfit to look like, since the store does not stock the product there to try on. I was given two shoe options to choose from, one shiny black shoe or two a shiny black and white shoe! Really two shoe options, and they are both shiny? WTF! To top it off we won't be seeing the rental until two days prior to the wedding when the boys can pick it up. Are you kidding me?!?!? That is pretty stupid way to run a business of renting things out for such important events. I was livid at the end, so livid I was red in the face. Come to find out by talking to the fiance and a mutual guy friend, this is how all rental places work for tuxedos. BLAH!
Although I am happy with what I picked out and pretty glad it is checked off the to do list, I am extremely disappointed in the service and overall experience at Mens Warehouse. I hope I never have to go there again!!!
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